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Final Report > Chapter 28: Public Involvement Through Empowerment << previous | next >> Chapter 28: Public Involvement Through EmpowermentThe changing direction of policy What is the agenda for public involvement? The planning and development of services The operation and delivery of services Assuring the competence of healthcare professionals The protection of vulnerable groups Involvement at a national level in the formation of health policy Involvement in local health services Principles to inform future decision-making about how to involve the public and patients in the NHS The public are entitled to expect that means exist for them to become involved in the planning, organisation and delivery of healthcare. << previous | next >> | back to top |