Final Report > Chapter 21: Introduction
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Chapter 21: Introduction
The Inquiry's Task
Phase Two of the Inquiry
Guiding principles underlying our approach and recommendations
Recognising the complexity of the NHS
Patients must be at the centre of the NHS
Recognising the dedication of NHS staff
A comprehensive approach to quality with safety as the foundation
Systems affect the quality of healthcare
Learning from mistakes
Developing an open and transparent NHS
The need to address the particular requirements of children's healthcare services
The structure of the NHS: understanding management and regulation
The structure of the Report
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