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Final Report > Chapter 21: Introduction

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Chapter 21: Introduction

The Inquiry's Task

Phase Two of the Inquiry

Guiding principles underlying our approach and recommendations

Recognising the complexity of the NHS

Patients must be at the centre of the NHS

Recognising the dedication of NHS staff

A comprehensive approach to quality with safety as the foundation

Systems affect the quality of healthcare

Learning from mistakes

Developing an open and transparent NHS

The need to address the particular requirements of children's healthcare services

The structure of the NHS: understanding management and regulation

The structure of the Report


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