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Final Report > Chapter 23: Respect and Honesty

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Chapter 23: Respect and Honesty

Messages from Bristol




Partnership: involving patients and parents in decision-making


Improving ways of giving information

Communication skills: overcoming the barriers to effective communication




Improving the capacity to communicate

Support for patients and for families

Consent to treatment

The need for openness and honesty within the hospital

When things go wrong

The future of the NHS complaints systems

Patients in their journey through the healthcare system are entitled to be treated with respect and honesty and to be involved, wherever possible, in decisions about their treatment.


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