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Final Report > Chapter 28: Public Involvement Through Empowerment

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Chapter 28: Public Involvement Through Empowerment

Messages from Bristol

The issue

Past experience

The changing direction of policy

What is needed

What is the agenda for public involvement?

The planning and development of services

The operation and delivery of services

Assuring the competence of healthcare professionals

The protection of vulnerable groups

Involvement at a national level in the formation of health policy

Involvement in local health services

Principles to inform future decision-making about how to involve the public and patients in the NHS

The public are entitled to expect that means exist for them to become involved in the planning, organisation and delivery of healthcare.


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